Terms of Service

Version 2026-11-v1 · Last updated: 31 October 2026

These terms apply to every request and order placed with DDPSourcing. The short version, in simple words, is on Payments, cancellation and refunds.

1. Who we are

DDPSourcing is a service of Beast Capital Group, Casablanca ("we", "us"). Beast Capital Group issues the quotes and invoices and receives the payments. "You" means the person or business that sends a request or places an order with us.

2. The service

We source products from suppliers in China and deliver them to you in Morocco on a DDP (Delivered Duty Paid) basis, for one final price.

Included in the final price: the product cost, supplier verification, quality inspection before shipping, transport and handling in China, express air freight, customs clearance in Morocco, import duties and charges, door-to-door delivery to the city written in your quote, and our service fee.

Not included unless written in your quote: changes you ask for after accepting the quote (product, quantity, packaging, branding, delivery address), and the storage fee described in section 10.

3. Requests and quotes

• Sending a request is free and does not oblige you to order. The price estimator gives an indicative price only.
• After review, we send you a written quote with the final price per unit, the quantity, the total, the product specifications and the delivery city.
• A quote is valid for 7 days. After that, prices from suppliers and transport may change and we send an updated quote.
• The price can only change before you accept the quote. If you change the product, quantity, specifications, packaging or delivery city, we send a new quote.
• We may decline a request, in particular for the products listed in section 12.

4. How a quote becomes an order

You accept a quote in your client account, or in writing to our team. Your order is confirmed when we receive your 40% deposit. We then order your goods from the supplier.

5. Payments

• 40% deposit after you accept the quote. We do not order anything before it is received.
• 60% balance once your goods have cleared customs in Morocco, before delivery. Goods are delivered after the balance is received.
• Payments are made by bank transfer only, to the CFG Bank account in the name of Beast Capital Group. Write your request code (for example DDP-1012) as the transfer reference. We never ask for cash or for a payment to a personal account.
• Every order is invoiced by Beast Capital Group.

6. Delivery time and force majeure

We ship by express air only. Delivery normally takes 15 to 20 days from the receipt of your deposit. We keep you informed of each step in your client account.

Force majeure means events outside our control and the control of our partners that we could not reasonably prevent, such as natural disasters, epidemics, war, strikes, airport or border closures, or new government rules. Force majeure can extend the delivery time. We inform you as soon as we know and agree a solution with you.

7. Inspection before shipping

We inspect your goods in China against the specifications in your quote. Before they are shipped, we show you photos or a video of the goods, and they are shipped after you approve them.

8. Cancellation

• Before you pay the 40% deposit: you can cancel free of charge.
• After the deposit, before we order from the supplier: you can cancel and your deposit is refunded in full.
• After we order from the supplier: the order can no longer be cancelled, because the supplier is producing or shipping your goods.

9. Our responsibility and refunds

If a problem is on our side, you receive a full refund of what you paid for the order concerned, or a solution you agree with (for example a replacement or a new delivery date). A problem on our side means:

• we cannot source the product, or the supplier fails;
• the goods do not pass inspection against the agreed specifications;
• a customs problem on a legal product that was declared correctly;
• we cannot make the delivery;
• your order is not delivered 10 days after the promised date, outside force majeure (section 6).

Refunds are paid by bank transfer to your account within 7 business days after we confirm the refund, and we send you the transfer proof.

10. Unpaid balance

If the 60% balance is not paid after your goods have cleared customs, we send you reminders. After 7 days, a storage fee applies. After 30 days, the order is cancelled and the deposit is kept to cover the costs already paid for your goods.

11. Claims at delivery

Check your goods when you receive them. If units are damaged or missing, tell us within 72 hours of delivery, with an unboxing video or clear photos, your request code and the number of units affected. For accepted claims, you receive a refund or a credit for the affected units.

12. Products we do not accept

We do not source illegal, counterfeit, prohibited or unsafe products, products that copy a brand without the brand owner's authorisation, or products that cannot travel by air freight or be imported into Morocco. We may refuse a request or cancel it before ordering from the supplier; in that case any amount you paid is refunded in full.

13. Your responsibilities

• You confirm that you may legally import and sell the products you request in Morocco, and that they do not infringe anyone's trademark or intellectual property.
• You give us correct information (product, specifications, contact details, delivery address) and you stay reachable during the order.
• You pay on time as described in section 5.
• If goods are blocked or seized because the product is not allowed or because the information you gave was wrong, this is not a problem on our side, and the costs are not refunded.

14. Limitation of liability

Our total liability for an order is limited to the amount you paid for that order. We are not liable for indirect losses, such as lost sales or lost profit. Nothing in these terms limits a right you have under Moroccan law that cannot be limited.

15. Personal data

We use your personal data as described in our Privacy Policy.

16. Changes to these terms

We may update these terms. Each version has a number and a date at the top of this page. The version in force when you accept a quote applies to that order.

17. Governing law and courts

These terms are governed by Moroccan law. Any dispute that cannot be settled amicably falls under the competent courts of Casablanca.

18. Contact

contact@ddpsourcing.com · Monday to Friday, 10:00 to 18:00 (Morocco time)